HanseMerkur
  • Coronavirus
  • Change data
  • Make a claim
  • Sales partners
  • Partner login
  • Austria International
    • Switzerland
    • Germany
    • Poland
  • English Change language
    • German
  • Travel insurances
    Back
    • Corona travel protec­tion
    • Travel health insurances
      • Travel health insurance
      • Young travel health insurance
      • Annual travel health insurance
    • Cancellation & travel protection insurances
      • Cancellation & travel protection (Worldwide)
      • Cancellation & travel protection (Club & Class)
      • Travel protection insurance
    • Cancellation insurances
      • Cancellation protection
      • Cancellation protection (Club & Class)
    • Annual travel insurances
      • Annual travel protection
      • Annual cancellation & travel protection
    • Incoming insurances
      • Travel health insurance (Foreign guests)
      • Young Travel health insurance (Foreign guests)
      • Insurance cover for foreign guests in Austria
    • Travel insurances at a glance
    Coronavirus & Travel Insurance

    Frequently asked questions about COVID-19

    To the FAQ
    Travel insurance
    Inter­na­tional health insurances

    Optimal for several trips abroad per year – protect yourself and your family from high medical and hospital costs.

    More information
  • Service
    Back
    • Contact
    • Emergency
    • Make a claim
    • Change data
    • FAQ
    • Download center
      • Insurance terms and conditions
      • Claim forms
    • Test seals and awards
    • All services at a glance
    Coronavirus & Travel Insurance

    Frequently asked questions about COVID-19

    To the FAQ
    Claims notification
    How to claim – all information for the event of a claim

    You want to report an insurance claim? We are there for you so that everything gets back on track quickly.

    More information
  • Good to know
    Back
    • Insurance comparisons
      • Corona travel insurance
      • Annual travel insurance in comparison
      • International health insurance in comparison
      • ...more
    • Insurance knowledge
      • Coronavirus insurance cover
      • Visa travel insurance
      • Travel health insurance
      • Luggage insurance
      • ...more
    • Which travel protection for whom?
      • Travel insurance for school pupils
      • Travel insurance for students
      • Au Pair insurance
      • ...more
    • Travel guide
      • Coronavirus
      • Mobile Pass – digital travel companion
    • Glossary
    • All topics at a glance
    Coronavirus & Travel Insurance

    Frequently asked questions about COVID-19

    To the FAQ
    hmr-pass-android
    Mobile Insurance Passport for your smartphone

    No more printing insurance documents – with HanseMerkur's new "Mobile Pass", you can now save your policy data digitally on your smartphone or tablet.

    More information
  • Search
    Back
    Search
Travel insurance
Travel health insurancesAnnual travel insurancesCancellation & travel protection insurancesIncoming insurances

Our travel health insurance covers medical treatment costs in the event of falling ill with COVID-19 for countries without a warning issued from the Austrian Federal Ministry for Europe, Integration and Foreign Affairs. For travel to security level 5 or 6 regions, we offer two solutions, which you can read about in our FAQs. If you have any questions, please contact our Service Centre by email at: service@hansemerkur.at

Information on the coronavirus and your travel insurance

Our Highlights – the most popular travel insurance policies

Travel insurance

Travel health insurances

Travel health insurances

A must for every trip: With international health insurance, you are covered like a private patient.

Find insurance
Travel insurance guests

Incoming travel insurance for guests

Incoming travel insurance for guests

Foreign guest insurances for Austria and the Schengen area.

Find insurance
Reiseversicherungen

Cancel­la­tion & travel protec­tion insurances

Cancel­la­tion & travel protec­tion insurances

All-round protection for individual travellers, families & groups - all important travel insurances in one package.

Find insurance
Corona travel protection
From
1 €
per trip*

Corona Travel Protection

Corona Travel Protection

Additional cover in the event of quarantine, denied boarding or if you are not allowed to enter your holiday home.

Find insurance

Excellent services for carefree holidays

Test seal

The ÖGVS – Gesellschaft für Verbraucherstudien (Association for Consumer Studies) reviewed the premiums and services of 10 major travel insurers in Austria. HanseMerkur fulfilled the relevant criteria in the areas of "Plan", "Transparency & Convenience" and "Customer Service" best overall and was crowned the winner.

The right travel insurance for every holiday

Travel insurance foreign guest groups

Health insurance for foreign guests

With the health insurance for foreign guests in Austria, you protect yourself for up to 364 days in case of illness or accident. 

More information
Travel health insurance

International health insurance – Cost protection in the event of illness while travelling

An indispensable travel companion: Private international health insurance reimburses you for medical and hospital costs and covers the costs of medically expedient repatriation.

More information
Cancellation and travel protection

Cancellation and travel protection

All-round protection for individual travellers, families & groups – with all important travel insurance in one package.

More information

Current recommendations – for your stay abroad

Austrian protection for foreign guests

Austria cover for foreign guests

Would you like to explore Austria by car or camper van? Austria cover provides you with comprehensive protection against cancellation, illness and accident.

More information
Young Travel Reiseversicherung

Health insurance for young guests

Are you planning a longer stay in Austria, for example, as an au pair, intern or student? With Young Travel travel insurance for young visitors, you protect yourself against high costs in the event of illness or accident.

More information

News – the latest information from HanseMerkur Travel Insurance

Coronavirus – in which cases the travel insurance provides cover

We have compiled the answers to the most important questions for you.

More information

Mobile Insurance Passport for your smartphone

No more printing insurance documents – with HanseMerkur's new "Mobile Pass", you can now save your policy data digitally on your smartphone or tablet.

More information

Become a Distribution partner of HanseMerkur

Profit from the growth market of tourism and promote our travel insurance policies as a partner of HanseMerkur.

More information
Covered anywhere in the world

HanseMerkur Travel Insurance – Enjoy the best coverage, anywhere in the world

An annual holiday on the Mediterranean, a semester abroad in Australia or club trip to Mallorca – wherever you are in the world: HanseMerkur offers private individuals and business people comprehensive protection if something happens. For example, we cover the costs in the event of travel cancellation and curtailment, as well as illness or accidents abroad – without incurring a deductible. In addition, the experts in our Travel Assistance Team are there for you around the clock in case of irregularities or emergencies abroad. 

Safety and security on holidays

Travel insurance: A major plus for your safety and security when on holiday

Once a year for a summer holiday or when travelling regularly on the road – depending on how often you travel, we offer you suitable offers with individually tailored insurance cover: For example, holiday insurance for individual trips or travel insurance for any number of trips per year. If you are not travelling by plane, then insurance cover for bus, train and car is the right choice. If you are driving yourself and are about to travel, for example, with your family by car or motorhome, we recommend travel insurance for Austria & Europe. Your advantage: With the combination of travel cancellation insurance and travel curtailment insurance, you are comprehensively covered both before your holiday against a possible trip cancellation – for numerous cancellation reasons – and during your holiday against an unexpected trip interruption. In addition, travel health cover is included for stays in other European countries.

If you travel several times a year, our annual travel insurance policies with and without cancellation protection are often worthwhile for as few as 2 trips a year. There is no deductible. The product range is rounded off by international health insurance for long-term stays, a particularly favourable travel insurance policy for groups and an attractive insurance solution as an individual insurance policy.

You not only want yourself, but also your luggage, to enjoy optimal protection when travelling? Luggage protection is an integral part of our cancellation and travel protection packages, as well as within our annual travel insurance policies. If your luggage is lost, damaged or even destroyed en route, we will reimburse you for the current value of the items you are carrying. 

Hanseatic tradition

Hanseatic tradition meets modern customer understanding 

Hand in Hand is what HanseMerkur is all about – this guiding principle is based on our core values of "security" and "partnership". As an independent insurer with a long tradition in Hamburg, we have been proving for over 140 years that customers and partners can rely on our insurance cover. In the travel sector, we have been convincing customers for over 40 years with high-performance offers – before the trip, when on the road abroad and back home. This includes providing advice, suitable travel insurance for different needs and uncomplicated claims handling. You too can benefit from our many years of experience in travel insurance. Get your personal quote now and take out your travel protection directly online.

  • Visit HanseMerkur on:
International:
Österreichische Flagge Austria
  • Schweizer Flagge Switzerland
  • Deutsche Flagge Germany
  • Polnische Flagge Poland

Reviews – transparency is important to us

Ekomi-Siegel silver
4.7 / 5
271 Reviews

  • All reviews
  • About ekomi

Company

  • About us
  • Company history
  • Press
  • Career

Sales partners

  • Partner login
  • Booking options
  • Become a partner
  • ©2023 HanseMerkur Reiseversicherung AG
  • Legal Notice
  • Data protection
  • Disclaimer & Conditions of Use
Contact
Report a claim