We are available 24 hours a day, 7 days a week, all over the world, and are here to help you in the event of a medical emergency. Our team of experts will advise you on what to do, put you in touch with doctors and hospitals, or organise medical repatriation if necessary. The emergency service is staffed by multilingual employees. If you are unable to contact us by the helpline, you can send us a written message here.
Important: This contact form is reserved for emergencies only. To ensure that your inquiries are handled quickly, we are unable to provide general services or information regarding contracts or services here.
Your emergency report