Legal Notice

HanseMerkur Reiseversicherung AG

Siegfried-Wedells-Platz 1
20354 Hamburg
Germany

Phone: +49 40 4119 - 1919
Fax: +49 40 4119 - 3040
Email: reiseinfo@hansemerkur.de

Vienna Sales Office (Agency Support)
Phone: +43 1 710 48 40 - 0
Fax: +43 1 710 48 40 - 900
Email: service@hansemerkur.at

Executive Board:
Eberhard Sautter (Chairman)
Eric Bussert
Holger Ehses
Johannes Ganser
Raik Mildner
Supervisory Board:
Dr. Karl Hans Arnold (Chairman)

Register Court:
Hamburg 19768

Insurance tax number:
806 / V90906010057

Value Added Tax Identification Number (VAT ID No.):
DE 175218900

Bank details

Account: 241414
Bank code: 200 300 00 (HypoVereinsbank)
IBAN: DE24 2003 0000 0000 2414 14
BIC: HYVEDEMM300

Complaints offices

If you are not satisfied with a service or decision made by HanseMerkur, please contact HanseMerkur directly. Conciliation attempts and complaints can – if an agreement cannot be reached with HanseMerkur – be directed to the following conciliation and complaints offices:

Out-of-court conciliation and complaint procedures
Conciliation Board of the FMA (Financial Market Authority)
Otto-Wagner-Platz 5, 1090 Vienna
Phone: +43 1 24959 - 0
Fax: +43-1 24959 - 5499
www.fma.gv.at/en/