Frequently asked questions about COVID-19
Optimal for several trips abroad per year – protect yourself and your family from high medical and hospital costs.
You want to report an insurance claim? We are there for you so that everything gets back on track quickly.
No more printing insurance documents – with HanseMerkur's new "Mobile Pass", you can now save your policy data digitally on your smartphone or tablet.
Do you have questions or need help? We are always there for you!
If you get into trouble abroad, the 24-hour travel emergency hotline is available around the clock.
You would like to change your personal data or have a general enquiry? Here you will find all the important online forms.
Answers to the most frequently asked questions on the subject of "travel insurance".
General insurance terms and conditions and claim forms for your travel insurance.