The special Coronavirus cover is an add-on to our products that includes cancellation cover and travel curtailment insurance. The additional protection applies in the following cases:
* Take out Coronavirus travel protection together with your cancellation and travel protection insurance or subsequentlyAlso applies to boat trips
In case of domestic isolation (quarantine) or denied transport
Curtailment protection for travel warnings of security level 5 to 6**
| Coronavirus travel protection | |
|---|---|
Description of services | Download PDF |
Additional protection Cancellation insurance | |
Additional protection Trip interruption insurance** | |
Additional product | Only valid in conjunction with a HanseMerkur cancellation insurance for the same trip |
Scope of cover | Globally |
Number of trips | Single trip |
Price overview | Download PDF |
Mode of payment | one-off payment |
Example pricing Corona-Travel protection (in case of subsequent booking) (per person/family/object) | from € 1 |
Example pricing Cancellation protection & Corona travel protection (at the time of new conclusion) (per person, up to 5 days, within Europe, premium tariff, travel price up to €1,000) | from € 86 |
| Calculate & book | |
| What´s covered | Corona-Additional protection cancellation insurance |
|---|---|
| In case of non-arrival of the trip/non-use of the rental property | |
| In case of non-arrival of the trip/non-use of the rental property | |
| Replacement of contractually owed cancellation costs for insured reasons | |
| Replacement of contractually owed cancellation costs for insured reasons | |
| Reimbursement of the single room surcharge or reimbursement of the proportional costs of the double room in the event of partial cancellation | |
| Reimbursement of the single room surcharge or reimbursement of the proportional costs of the double room in the event of partial cancellation | |
| In case of late arrival | |
| In case of late arrival | |
| Reimbursement of additional outward travel costs | |
| Reimbursement of additional outward travel costs | |
| Reimbursement of unused travel services | |
| Reimbursement of unused travel services | |
| When rebooking the trip | |
| When rebooking the trip | |
| Replacement of rebooking costs in case of rebooking for an insured reason | |
| Replacement of rebooking costs in case of rebooking for an insured reason | |
| Insured reasons | |
| Insured reasons | |
| An insured event exists if you or a person at risk are suspected of being infected or infected with coronavirus (COVID-19) and for that reason | |
| An insured event exists if you or a person at risk are suspected of being infected or infected with coronavirus (COVID-19) and for that reason | |
| Isolation at home (quarantine) is required as a result of an administrative measure (e. g. order) or an order by an authorised third party (e. g. doctor) on the basis of a legal basis (e. g. prescription); or | |
| Isolation at home (quarantine) is required as a result of an administrative measure (e. g. order) or an order by an authorised third party (e. g. doctor) on the basis of a legal basis (e. g. prescription); or | |
| on the day of the outward journey (start of the journey) the transport or entry of the insured rental object is refused by authorised third parties (e. g. airport staff, landlords). | |
| on the day of the outward journey (start of the journey) the transport or entry of the insured rental object is refused by authorised third parties (e. g. airport staff, landlords). | |
| Deductible | |
| Deductible | None |
| What´s covered | Corona-Additional protection Travel interruption insurance |
|---|---|
| In case of travel interruption | |
| In case of travel interruption | |
| Reimbursement of demonstrably incurred additional return travel costs and other additional costs directly caused by this. | |
| Reimbursement of demonstrably incurred additional return travel costs and other additional costs directly caused by this. | |
| Full refund of the travel price if the trip is cancelled within the first half of the trip (max. within the first 8 days) | |
| Full refund of the travel price if the trip is cancelled within the first half of the trip (max. within the first 8 days) | |
| Reimbursement of unused travel services if the trip is interrupted within the second half of the trip (no later than the 9th day). | |
| Reimbursement of unused travel services if the trip is interrupted within the second half of the trip (no later than the 9th day). | |
| In case of late return | |
| In case of late return | |
| Reimbursement of demonstrably incurred additional return travel costs and other additional costs directly caused by this. | |
| Reimbursement of demonstrably incurred additional return travel costs and other additional costs directly caused by this. | |
| Reimbursement of the additional cost of accommodation up to the amount of the insured sum. | |
| Reimbursement of the additional cost of accommodation up to the amount of the insured sum. | |
| Insured reasons | |
| Insured reasons | |
| An insured event exists if you or a person at risk are suspected of being infected or infected with coronavirus (COVID-19) and for that reason | |
| An insured event exists if you or a person at risk are suspected of being infected or infected with coronavirus (COVID-19) and for that reason | |
| Isolation (quarantine) as a result of an administrative measure (e. g. order) or an order by an authorised third party (e. g. doctor) on the basis of a legal basis (e. g. prescription) is required; or | |
| Isolation (quarantine) as a result of an administrative measure (e. g. order) or an order by an authorised third party (e. g. doctor) on the basis of a legal basis (e. g. prescription) is required; or | |
| on the day of the return journey (end of the journey) carriage is refused by an authorized third party (e. g. airport staff). | |
| on the day of the return journey (end of the journey) carriage is refused by an authorized third party (e. g. airport staff). | |
| Deductible | |
| Deductible | None |
| Uninsured type of travel | |
| Uninsured type of travel | cruise |
Transparency is important to us: Find out more about our client's experiences
Our tip: all the important answers about your travel insurance and Covid-19 can be found in our frequently asked questions about Covid-19.
Coronavirus-FAQ Travel insuranceIf possible, together with cancellation insurance when booking a trip
Any insurance contract that includes travel cancellation insurance must be concluded within 3 working days (Monday - Saturday) of booking the trip (booking date + 3 working days) at the latest. If the insurance is concluded later, the insurance cover shall only extend to events that occur from the 10th day after conclusion of the insurance (“qualifying period”).
Please note that you can only take out Coronavirus travel protection in addition to cancellation insurance (one-off or annual insurance) from HanseMerkur for the same trip.
Only when personal quarantine is required
No, that is not covered. We will pay if quarantine is ordered for you personally, or a person at risk. We will not pay if you or a person at risk are unable or not permitted to depart, enter, continue or transit due to officially ordered local (e.g. apartment complex), regional (e.g. districts, cities or boroughs) or supra-regional (affecting more than one city, district) quarantine measures or contact or exit restrictions.
Booking confirmation and proof of insurance
In the event of a claim, we require the following documents and information from you:
Read detailed information on how to submit a claim here.
Coronavirus protection insurance applies to all types of travel
Yes, the benefits of the Coronavirus protection insurance in your travel cancellation and travel curtailment insurance also apply to ship trips such as cruises.
Jointly booked and domestic community
Persons at risk are persons,
Conveniently choose from the following payment methods when booking:
