Corona travel protection – Additional insurance for cancellation and trip interruption

Corona travel protection

Protection in case of domestic quarantine & refusal of transport
Valid worldwide
Optimal supplement to cancellation & curtailment insurance

Book retrospectively Make a new booking

From
1 €
per trip*

Your benefits

The special Coronavirus cover is an add-on to our products that includes cancellation cover and travel curtailment insurance. The additional protection applies in the following cases:

* Take out Coronavirus travel protection together with your cancellation and travel protection insurance or subsequently

Also applies to boat trips

In case of domestic isolation (quarantine) or denied transport

Curtailment protection for travel warnings of security level 5 to 6**

Tariff overview

	Coronavirus travel protection
Description of services	Download PDF

Additional protection Cancellation insurance
Additional protection Trip interruption insurance**

Additional product	Only valid in conjunction with a HanseMerkur cancellation insurance for the same trip

Scope of cover	Globally
Number of trips	Single trip

Price overview	Download PDF
Mode of payment	one-off payment
Example pricing Corona-Travel protection (in case of subsequent booking) (per person/family/object)	from € 1
Example pricing Cancellation protection & Corona travel protection (at the time of new conclusion) (per person, up to 5 days, within Europe, premium tariff, travel price up to €1,000)	from € 86 Calculate & book

** In addition, you are covered in all lines of the underlying main product, e.g. B. in health insurance

The most important benefits – at a glance

Corona-Additional protection cancellation insurance

What´s covered	Corona-Additional protection cancellation insurance
In case of non-arrival of the trip/non-use of the rental property
In case of non-arrival of the trip/non-use of the rental property
Replacement of contractually owed cancellation costs for insured reasons
Replacement of contractually owed cancellation costs for insured reasons
Reimbursement of the single room surcharge or reimbursement of the proportional costs of the double room in the event of partial cancellation
Reimbursement of the single room surcharge or reimbursement of the proportional costs of the double room in the event of partial cancellation
In case of late arrival
In case of late arrival
Reimbursement of additional outward travel costs
Reimbursement of additional outward travel costs
Reimbursement of unused travel services
Reimbursement of unused travel services
When rebooking the trip
When rebooking the trip
Replacement of rebooking costs in case of rebooking for an insured reason
Replacement of rebooking costs in case of rebooking for an insured reason
Insured reasons
Insured reasons
An insured event exists if you or a person at risk are suspected of being infected or infected with coronavirus (COVID-19) and for that reason
An insured event exists if you or a person at risk are suspected of being infected or infected with coronavirus (COVID-19) and for that reason
Isolation at home (quarantine) is required as a result of an administrative measure (e. g. order) or an order by an authorised third party (e. g. doctor) on the basis of a legal basis (e. g. prescription); or
Isolation at home (quarantine) is required as a result of an administrative measure (e. g. order) or an order by an authorised third party (e. g. doctor) on the basis of a legal basis (e. g. prescription); or
on the day of the outward journey (start of the journey) the transport or entry of the insured rental object is refused by authorised third parties (e. g. airport staff, landlords).
on the day of the outward journey (start of the journey) the transport or entry of the insured rental object is refused by authorised third parties (e. g. airport staff, landlords).
Deductible
Deductible	None

Corona-Additional protection trip interruption insurance

What´s covered	Corona-Additional protection Travel interruption insurance
In case of travel interruption
In case of travel interruption
Reimbursement of demonstrably incurred additional return travel costs and other additional costs directly caused by this.
Reimbursement of demonstrably incurred additional return travel costs and other additional costs directly caused by this.
Full refund of the travel price if the trip is cancelled within the first half of the trip (max. within the first 8 days)
Full refund of the travel price if the trip is cancelled within the first half of the trip (max. within the first 8 days)
Reimbursement of unused travel services if the trip is interrupted within the second half of the trip (no later than the 9th day).
Reimbursement of unused travel services if the trip is interrupted within the second half of the trip (no later than the 9th day).
In case of late return
In case of late return
Reimbursement of demonstrably incurred additional return travel costs and other additional costs directly caused by this.
Reimbursement of demonstrably incurred additional return travel costs and other additional costs directly caused by this.
Reimbursement of the additional cost of accommodation up to the amount of the insured sum.
Reimbursement of the additional cost of accommodation up to the amount of the insured sum.
Insured reasons
Insured reasons
An insured event exists if you or a person at risk are suspected of being infected or infected with coronavirus (COVID-19) and for that reason
An insured event exists if you or a person at risk are suspected of being infected or infected with coronavirus (COVID-19) and for that reason
Isolation (quarantine) as a result of an administrative measure (e. g. order) or an order by an authorised third party (e. g. doctor) on the basis of a legal basis (e. g. prescription) is required; or
Isolation (quarantine) as a result of an administrative measure (e. g. order) or an order by an authorised third party (e. g. doctor) on the basis of a legal basis (e. g. prescription) is required; or
on the day of the return journey (end of the journey) carriage is refused by an authorized third party (e. g. airport staff).
on the day of the return journey (end of the journey) carriage is refused by an authorized third party (e. g. airport staff).
Deductible
Deductible	None
Uninsured type of travel
Uninsured type of travel	cruise

Our tip: all the important answers about your travel insurance and Covid-19 can be found in our frequently asked questions about Covid-19.

Coronavirus-FAQ Travel insurance

Questions and Answers

When do I need to take out Coronavirus travel protection?

If possible, together with cancellation insurance when booking a trip

Any insurance contract that includes travel cancellation insurance must be concluded within 3 working days (Monday - Saturday) of booking the trip (booking date + 3 working days) at the latest. If the insurance is concluded later, the insurance cover shall only extend to events that occur from the 10th day after conclusion of the insurance (“qualifying period”).

Please note that you can only take out Coronavirus travel protection in addition to cancellation insurance (one-off or annual insurance) from HanseMerkur for the same trip.

Am I also covered if an entire district is quarantined?

Only when personal quarantine is required

No, that is not covered. We will pay if quarantine is ordered for you personally, or a person at risk. We will not pay if you or a person at risk are unable or not permitted to depart, enter, continue or transit due to officially ordered local (e.g. apartment complex), regional (e.g. districts, cities or boroughs) or supra-regional (affecting more than one city, district) quarantine measures or contact or exit restrictions.

What documents do I submit in the event of a claim?

Booking confirmation and proof of insurance

Can I take out Coronavirus protection insurance for travel by ship?

Coronavirus protection insurance applies to all types of travel

Who are the people at risk?

Jointly booked and domestic community