Please check the General Insurance Conditions (AVB) on which your insurance is based. These form the basis for your claims. The following FAQs are intended to provide you with guidance.
Many cases related to the coronavirus are included in our travel insurance policies: For example, if you fall ill with Covid-19 during your trip, we will cover all medical treatment costs. Under the cancellation insurance, you can cancel your trip if you or a close relative falls ill with Covid-19. In addition, we offer special Coronavirus supplementary protection, which you can take out in addition to an existing cancellation insurance policy from HanseMerkur Travel Insurance. You can find all benefits at a glance in our Corona Insurance Comparison Service.