Glossary – Insurance terms from A to Z

In the event of inpatient treatment, you have the choice between reimbursement of costs for inpatient treatment and a daily allowance of EUR 50 per day. It is paid for a maximum of 30 days from the start of inpatient treatment. The decision must be made at the beginning of the in-patient treatment.

The date of entry refers to the day of entry into a country. For some longer-term insurance policies, the date of entry is necessary for the preparation of an offer and is requested in the booking process.

If the date of entry has not yet been fixed, e.g. because it is only determined by the embassy when a visa is issued, please contact our service hotline on 01 3177859 to take out an insurance policy.

Any insurance contract that includes cancellation protection or excess insurance must be taken out within 3 working days (Monday to Saturday) after booking the trip (booking date + 3 working days). If the policy is taken out later, insurance cover is only provided for events that occur from the 10th day after the policy was taken out (“waiting period”), provided the premium has been paid. For the other insurances, the contract must be concluded before the start of the trip.

A deductible is the financial share that the policyholder has to bear himself in the event of a claim. The deductible is deducted per claim.

The following regulations apply to HanseMerkur Travel Insurance:

Cancellation and travel protection insurance
No deductible in the Premium plan. In the Carefree plan, 20% deductible costs are incurred for medical expenses abroad without submission to the private/social insurance.

Cancellation protection insurance
No deductible

Travel insurance
No deductible in the Premium plan. In the Carefree plan, 20% deductible costs are incurred for medical expenses abroad without submission to the private/social insurance.

Annual travel protection
No deductible

Annual cancellation and travel insurance
No excess in the Premium plan. In the Carefree plan, 20% deductible costs are incurred for medical expenses abroad without submission to the private/social insurance.

International health insurance/ International health insurance for young people
No deductible in the Premium plan. In the Carefree plan, 20% excess costs apply, unless claims have first been made to social or private insurance.

Annual international health insurance
No deductible

For further insurance and deductibles, please refer to the respective plan descriptions or insurance terms and conditions on the product detail pages.

The country of travel refers to the country in which the insured person mainly stays during the trip or stay abroad.