Glossary – Insurance terms from A to Z

We will reimburse you for the re-booking costs up to a maximum of € 30 per person/object. For this purpose, the booking must be changed at least 42 days before the start of the trip without giving reasons for the cancellation. 

Should you re-book for a reason stated in the travel cancellation insurance, we will refund up to the amount of the cancellation fee incurred at the time of rebooking. The insurance cover applies to the travel cancellation insurance.

Remedies are personally provided medical services. In the context of travel insurance, there is often talk of "medically prescribed medicines, dressings and remedies". These remedies include, for example, baths, packs, inhalations or physical therapy and therapeutic gymnastics.

Aids are body replacements, orthopaedic or other devices that are necessary to ensure the success of a treatment, to prevent the potential onset of a disability or to compensate for a disability. These can be, for example, prostheses, wheelchairs, walking aids, glasses or hearing aids. You will find precise definitions in the respective insurance terms and conditions.