HanseMerkur
  • Coronavirus
  • Change data
  • Make a claim
  • Sales partners
  • Partner login
  • Austria International
    • Switzerland
    • Germany
    • Poland
  • English Change language
    • German
  • Travel insurances
    Back
    • Corona travel protec­tion
    • Travel health insurances
      • Travel health insurance
      • Young travel health insurance
      • Annual travel health insurance
    • Cancellation & travel protection insurances
      • Cancellation & travel protection (Worldwide)
      • Cancellation & travel protection (Club & Class)
      • Travel protection insurance
    • Cancellation insurances
      • Cancellation protection
      • Cancellation protection (Club & Class)
    • Annual travel insurances
      • Annual travel protection
      • Annual cancellation & travel protection
    • Incoming insurances
      • Travel health insurance (Foreign guests)
      • Young Travel health insurance (Foreign guests)
      • Insurance cover for foreign guests in Austria
    • Travel insurances at a glance
    Coronavirus & Travel Insurance

    Frequently asked questions about COVID-19

    To the FAQ
    Travel insurance
    Inter­na­tional health insurances

    Optimal for several trips abroad per year – protect yourself and your family from high medical and hospital costs.

    More information
  • Service
    Back
    • Contact
    • Emergency
    • Make a claim
    • Change data
    • FAQ
    • Download center
      • Insurance terms and conditions
      • Claim forms
    • Test seals and awards
    • All services at a glance
    Coronavirus & Travel Insurance

    Frequently asked questions about COVID-19

    To the FAQ
    Claims notification
    How to claim – all information for the event of a claim

    You want to report an insurance claim? We are there for you so that everything gets back on track quickly.

    More information
  • Good to know
    Back
    • Insurance comparisons
      • Corona travel insurance
      • Annual travel insurance in comparison
      • International health insurance in comparison
      • ...more
    • Insurance knowledge
      • Coronavirus insurance cover
      • Visa travel insurance
      • Travel health insurance
      • Luggage insurance
      • ...more
    • Which travel protection for whom?
      • Travel insurance for school pupils
      • Travel insurance for students
      • Au Pair insurance
      • ...more
    • Travel guide
      • Coronavirus
      • Mobile Pass – digital travel companion
    • Glossary
    • All topics at a glance
    Coronavirus & Travel Insurance

    Frequently asked questions about COVID-19

    To the FAQ
    hmr-pass-android
    Mobile Insurance Passport for your smartphone

    No more printing insurance documents – with HanseMerkur's new "Mobile Pass", you can now save your policy data digitally on your smartphone or tablet.

    More information
  • Search
    Back
    Search
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W
  • X
  • Y
  • Z

Glossary – Insurance terms from A to Z

Letter M

Medically necessary / medically expedient return transport

A patient transport operation involves the transport of an ill or injured patient from abroad back to his or her place of residence. If medical care cannot be provided abroad, this is a medically necessary return transport. In the case of a medically reasonable return transport of the patient, the recommendation made in consultation between the attending physician and a neutral flight physician from the Emergency Call Service is normally sufficient. In both cases, contact must be made with HanseMerkur in order to organise what is necessary, to coordinate with the doctors and to clarify the assumption of costs. For this purpose, the 24-hour emergency call service is at your disposal.

International health insurance policies provided by HanseMerkur Travel Insurance generally cover medically reasonable return transport of the patient. Please refer to the general insurance terms and conditions in each individual case.

  • Visit HanseMerkur on:
International:
Österreichische Flagge Austria
  • Schweizer Flagge Switzerland
  • Deutsche Flagge Germany
  • Polnische Flagge Poland

Reviews – transparency is important to us

Ekomi-Siegel silver
4.7 / 5
269 Reviews

  • All reviews
  • About ekomi

Company

  • About us
  • Company history
  • Press
  • Career

Sales partners

  • Partner login
  • Booking options
  • Become a partner
  • ©2023 HanseMerkur Reiseversicherung AG
  • Legal Notice
  • Data protection
  • Disclaimer & Conditions of Use
Contact
Report a claim